“Organization is the bridge between chaos and accomplishment, allowing man to traverse from confusion to clarity, from potential to achievement.” Peter Drucker
When your enterprise-sized company exhibits at dozens or even hundreds of trade shows and events, it helps to group your events into Tiers. Using Tiers means you are simply grouping your trade shows into small, medium, and large shows.
Organizing your trade shows into Tiers provides major benefits:
- You save time communicating the level of involvement and investment required
- You have the right people working on the show
- You gain efficiencies that save money
- You achieve better marketing results
When our enterprise exhibitor clients group their shows into Tiers, they often divide them with these common key elements, or with slight variations:
Tier 1 Trade Shows:
- Major industry shows
- Large island exhibits
- Representing multiple divisions
- Biggest opportunities
Tier 2 Trade Shows:
- Industry or vertical market shows
- Small islands and larger inline exhibits
- Representing one or two divisions
- Good opportunities
Tier 3 Trade Shows:
- Regional or vendor shows
- Small meetings and symposia
- Portable inline displays
- Representing one division
As a management and marketing team, your group can set expectations up front what amount of financial, marketing, and administrative support you will offer for each Tier show level. That level of effort can be set for every aspect of trade shows marketing (such as goals, exhibit design, booth staffing, and much more).
For the rest of this article, we’ll provide you with a framework and recommendations your company can use for all three Tiers, and for ten key trade show aspects, as a shortcut for starting your own Tiered program. We also include insights in many aspects we’ve gleaned over the years working with dozens of enterprise exhibitors.
Here are the 10 trade show components we will offer ideas on how to handle by show Tier:
- Branding + Strategy
- Goals + Objectives
- Show + Booth Selection
- Budgeting + Purchasing
- Exhibit Design
- Interactives + Promotions
- Booth Staffing
- Lead Management
- Measurement
- Planning + Logistics
Let’s start with Branding and Strategy, as we have found branding to be a key challenge for enterprise exhibitors who usually own many brands acquired through acquisitions.
Branding + Strategy | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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Next, here is how our clients tend to choose their Goals and Objectives, depending on the show Tier level. The kinds of goals can be very similar between the different Tier level shows. But the quantity of the goal (especially lead counts or revenue generated) can be much higher for Tier 1 and Tier 2 shows.
Goals + Objectives | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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Show + Booth Selection is the next component, because that drives every other decision after it. Booth size is a reflection of your investment level once you decide to go to a show. Larger companies with well-known brands are expected to take some of the largest booths at a show. Show selection is very tied to budgeting, as the larger shows can be paid for by multiple divisions and thus budget buckets.
While most companies that organize their shows into Tiers divide them into 3 levels (“tier” in French actually means “a third”), some companies add a fourth level for tabletop shows, while others include tabletop shows in their third Tier.
Show + Booth Selection | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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Budgeting + Purchasing: With an enterprise company, trade show budgets can come from a wide variety of sources, depending on how if you have centralized your trade show program. The more ways your trade show budget is divided across divisions and departments, the bigger the hassle will be tracking actual expenses against spending as your shows progress.
Budgeting + Purchasing | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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When considering Exhibit Design, enterprise exhibitors have so many shows, requiring exhibits with different sizes and fabrication levels. Thus, it’s good to think about how to design an inventory of exhibit assets that adapt to the variety of booth sizes, marketing messages, interactives + promotions, show locations, and show dates you need.
Exhibit Design | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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We’ve also found that when our enterprise exhibiting clients have many divisions or subsidiaries, often with their own brands, they are more likely to embrace the flexibility of modular exhibits.
Enterprise exhibitors often have multiple divisions selling to noticeably different vertical buyers, so they require a variety of Interactives, Promotions, activations, and giveaways that better match each audience’s demographics. The larger the booth space, the more at-show promotions and activations exhibitors tend to have.
Interactives + Promotions | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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Booth Staffing: Between the huge booth spaces at Tier 1 shows and the potentially dozens and dozens of Tier 3 shows, enterprise exhibitors can require hundreds of booth staffers a year. You need quality as well as quantity, as these booth staffers are key representatives of your brand to clients and prospects.
Booth Staffing | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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The biggest choice about Lead Management for enterprise exhibitors is whether to rely on each show’s provided lead retrieval app, or to sign up for a universal lead capture system.
Lead Management | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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Measurement of many trade show metrics (lead counts, sales revenue, ROI) is much easier once you have a web-based CRM system in place, that your trade show team has access to. And yet, the sheer number of trade shows for an enterprise exhibitor makes measurement problematic. Find the balance between getting bogged down trying to measure everything, and measuring so little that you lack data to make improvements and justify your program. The most important metric is the one your management team cares most about.
Measurement | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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While Planning + Logistics is the final item on our list of 10 trade show aspects, it’s actually where enterprise exhibitors’ trade show managers usually spend the most time, executing the plans made in the previous 9 aspects. You may assign the Planning + Logistics across a team of trade show managers, dividing by Tiers of shows, or by shows supporting major company divisions (and thus budget centers).
Planning + Logistics | |
Tier 1 trade shows |
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Tier 2 trade shows |
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Tier 3 trade shows |
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A Tiered Enterprise Exhibitor Program Is A Better Organized Program
If you are an enterprise exhibitor, we hope you adapt this system of organizing your shows into Tiers 1, 2, and 3. It’s a great shortcut for understanding your scale of opportunity, investment, collaboration, and commitment. And for efficiently dividing up the management of your show schedule.
We also hope you found useful our insights about how to handle the 10 aspects of trade shows depending on the level show Tier. For ease of reading in this article format, we batched the content in 10 bites, discussing how to handle each of these 10 trade show aspects across the three Tiers. But it’s also revelatory to read how to handle the 10 aspects across a single Tier at one time. You can do so with our 3 Tier Trade Show System for Enterprise Exhibitors Chart. Just click here to request the download. It’s a useful cheat sheet to have with you when your team is planning shows.
And these are suggestions based on our experience, but not absolutes. If you’d like to use our chart as a starting point and make changes based on your own insights, you can also request to download the chart as an editable spreadsheet.
This is the third of three articles about the unique challenges of enterprise exhibitors. Read the other two here:
Enterprise Exhibitors: Integrating Brands After Mergers & Acquisitions
Enterprise Exhibitors: 14 Reasons to Centralize or Decentralize Your Trade Show Marketing